Zoe’s Dance Company Terms & Conditions

1. General Terms

Booking Process

a. Bookings must be completed and submitted via www.zoesdancecompany.co.uk

b. All bookings are subject to availability and will be confirmed on a first-come, first-served basis.

Payment

a. Payment is due at the time of booking unless otherwise stated.

b. Payments must be made via the Zoe’s Dance Company website.

c. Full payment is regarded as acceptance of these Terms and Conditions.

Changes and Cancellations

a. Zoe’s Dance Company reserves the right to amend schedules, venues, instructors, or activities where necessary.

b. In the event of adverse weather conditions, venue issues, insufficient numbers, or other unforeseen circumstances, Zoe’s Dance Company may cancel sessions at short notice.

c. Where a session is cancelled by Zoe’s Dance Company, a refund or alternative session may be offered at our discretion.

Personal Property

a. Participants are responsible for their own personal belongings.

b. Zoe’s Dance Company accepts no responsibility for the loss, theft, or damage of personal possessions brought to classes, camps, events, or venues.

Information and Availability

a. All information published by Zoe’s Dance Company is believed to be accurate at the time of publication.

b. Circumstances beyond our control may result in changes to activities, schedules, venues, or instructors. Participants will be informed as soon as reasonably possible.

Limitation of Liability

a. Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability which cannot be excluded or limited under applicable law.

b. Participants attend and take part in activities at their own risk and are responsible for ensuring they are fit and able to participate.

c. Subject to clauses (a) and (b), Zoe’s Dance Company shall not be liable for any indirect or consequential loss, damage, costs, or expenses arising from participation in any class, club, camp, workshop, or event.

2. Children’s Activities (Lunch Clubs, After-School Clubs, Holiday Camps and Other Activities for Participants Under 18)

Attendance

a. It is the responsibility of parents/guardians to ensure that their child attends the sessions for which they have been booked.

b. Any absences should be notified to Zoe’s Dance Company via email where possible.

Behaviour

a. Children are expected to behave respectfully towards staff, instructors, and fellow participants.

b. Any disruptive, unsafe, or inappropriate behaviour may result in a child being removed from the activity.

c. No refund will be issued where a participant is removed due to misconduct.

Health and Safety

a. Parents/guardians must disclose any relevant medical conditions, allergies, injuries, disabilities, or special requirements that may affect their child’s participation.

b. Zoe’s Dance Company will take all reasonable precautions to provide a safe environment for participants.

Collection of Children

a. Children must be collected promptly at the end of each session.

b. Late collection may result in additional charges.

c. Zoe’s Dance Company reserves the right to charge a late collection fee of £1 per minute.

d. Persistent late collection may result in future bookings being refused.

Children’s Activity Cancellations

a. Bookings for lunch clubs and after-school clubs are non-refundable once a school term has commenced.

b. Cancellation requests must be submitted in writing to zoe@zoesdancecompany.co.uk at least two weeks before the start of term.

c. Holiday camp bookings may be cancelled up to two weeks before the camp start date.

d. No refunds will be issued for cancellations received less than two weeks before the activity start date.

Holiday Camp Timings

a. Current camp and club timings are displayed on the booking page and booking confirmation email.

b. Unless otherwise stated, Holiday Camps finish at 3:30pm.

c. A member of staff will remain with a child until collection.

Photography and Video Recording at Children’s Performances

a. Zoe’s Dance Company may take photographs or videos during children’s performances for promotional and marketing purposes, provided appropriate parental consent has been obtained beforehand or at the time of the event.

b. By providing consent, parents/guardians agree that photographs and videos may be used on the Zoe’s Dance Company website.

c. If consent is not provided, Zoe’s Dance Company will take reasonable steps to ensure that the child is not featured in promotional photographs or videos.

d. Parents and guardians are reminded that any photographs or videos taken during performances are for personal use only and must not be shared publicly, including on social media platforms, without the consent of all individuals featured.

e. Zoe’s Dance Company accepts no responsibility for photographs or videos shared by parents, guardians, or spectators without appropriate consent.

f. If you have any concerns regarding photography or video recording, please contact Zoe’s Dance Company confidentially via email at zoe@zoesdancecompany.co.uk

3. Adult Dance & Fitness Classes (Participants Aged 18+)

Participant Health Declaration

a. Participants confirm that they are physically fit and well enough to participate in dance and fitness classes.

b. Participants must inform Zoe’s Dance Company of any injuries, medical conditions, disabilities, health concerns, or changes in health that may affect safe participation.

c. Participants should seek medical advice before attending if they have any concerns regarding their ability to participate safely.

Pregnancy and Postnatal Participation

a. Participants who are pregnant, believe they may be pregnant, or are in the postnatal recovery period should seek advice from a medical professional before participating.

b. Participants are responsible for informing the instructor of any pregnancy or postnatal circumstances before taking part.

c. Participation during pregnancy or postnatal recovery is undertaken entirely at the participant’s own risk.

Assumption of Risk

a. Dance and fitness activities involve physical exertion and carry an inherent risk of injury.

b. By attending classes, participants acknowledge and accept these risks and agree to participate at their own risk.

c. Participants agree to follow all instructions given by instructors and staff to help maintain a safe environment.

Medical Emergencies

a. In the event of an accident, injury, illness, or medical emergency, Zoe’s Dance Company reserves the right to administer basic first aid and/or seek appropriate medical assistance.

b. Any costs arising from medical treatment remain the responsibility of the participant.

Behaviour and Conduct

a. Participants are expected to treat instructors, staff, venue personnel, and fellow participants with respect.

b. Zoe’s Dance Company reserves the right to refuse admission or remove any participant whose behaviour is unsafe, disruptive, abusive, or inappropriate.

c. No refunds will be issued where a participant is removed due to misconduct.

Photography and Video Recording

a. From time to time, Zoe’s Dance Company may take photographs or videos during adult classes, workshops, or events for promotional and marketing purposes.

b. Photographs and videos will only be used where the participant has provided appropriate consent.

c. Participants may withdraw consent at any time by contacting Zoe’s Dance Company via email at zoe@zoesdancecompany.co.uk

4. Agreement

By making a booking with Zoe’s Dance Company, participants and/or parents/guardians confirm that they have read, understood, and agree to abide by these Terms and Conditions.

Last Updated: June 2026

Email: zoe@zoesdancecompany.co.uk